Frequently Asked Questions

No. It’s entirely your choice to start, change, or suspend services as needed. We build a customized care plan with you and can provide anywhere from 2 hours to 24 hours a day, depending on what’s needed — with no long-term commitment.

We keep it flexible. Care can range from a couple of hours a day up to full full 24-hour support, and you can adjust as needs change — more help during a recovery, less as someone gets back on their feet.

Yes. Hospital discharges, sudden health changes and family emergencies don’t follow business hours — and neither do we. We keep a 24-hour dispatch line, so a real person answers when you call, and we do everything we can to get care in place as quickly as possible.

Our caregivers provide non-medical personal care and companionship — everything that helps someone live safely and comfortably at home: personal care (bathing, dressing, grooming), meal planning and preparation, light housekeeping and laundry, medication reminders, errands and transportation, grocery shopping, hospital sitting, respite for family caregivers, and warm companionship. See our full list of services.

AGAPE is a non-medical home-care agency. Our caregivers don’t perform skilled nursing tasks such as wound care or injections, and they provide medication reminders rather than administering medication. If a client’s needs change and skilled care becomes necessary, we follow the physician’s orders and help coordinate with the medical team.

We take selection seriously. We thoroughly investigate credentials, and every caregiver completes a careful screening process before joining the AGAPE team. All caregivers are insured and bonded by AGAPE In Home Care, Inc., and chosen for character as much as experience — the friendliness, consideration and conscientiousness that make someone a comfortable addition to any home.

Absolutely. Because we start with a home conference meeting, we work hard to match your loved one with a caregiver who truly fits. If a match isn’t working for any reason — personality, communication, or needs — just tell us and we’ll make it right. Your family’s comfort comes first.

Yes. If needs change and skilled care becomes necessary, we follow the physician’s orders and assist with the new stage of care. We support the family and stay with our client as long as needed — even in a new care environment.

Non-medical in-home care is billed at an hourly rate based on the hours and level of care needed, often with a small per-visit minimum. There’s no long-term contract, and we provide a clear, no-obligation quote at your free in-home assessment — nothing on your invoice you haven’t already seen.

Yes. We accept insurance, and our administrative team helps with the paperwork and calls, providing the documentation you need so you receive the full benefit you’re entitled to. Long-term care insurance often covers non-medical home care; note that Medicare generally does not cover non-medical personal care.

The most common options are private pay, long-term care insurance, and Veterans benefits — the VA Aid & Attendance benefit can significantly offset costs for eligible veterans and surviving spouses. Our How to Pay page walks through each option in plain English.

Yes. We can go with them and stay in the room — hospital sitting — providing the same one-on-one care they receive at home so they stay calm and comfortable.

No. We serve Bakersfield and the surrounding areas — including Bakersfield, Delano, Tehachapi, Shafter, Wasco, Taft, Arvin and Lamont.

Yes. A professional assistant is available to take your call and help you assess and access other services in the Kern County area, including contract and resource information.